FAQs
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Product FAQs
The Prenatal is designed to support you through every stage, whether you're trying, pregnant, or postpartum. It helps with healthy foetal development, brain and nervous system support, maternal health, and placenta growth.
Health professionals recommend starting a prenatal at least 3 months before trying to conceive. This helps support your body’s nutritional needs ahead of pregnancy.
We use calcium folinate, an activated form of folate that the body can readily use without needing conversion. It’s also suitable for individuals who prefer activated folate sources or have reduced ability to convert folic acid.
Choline is gaining recognition for its role in supporting healthy foetal brain and nervous system development. We've included it in our formula to ensure you're getting this essential nutrient.
Think of The Prenatal as a nutritional safety net. While it's not a substitute for a balanced diet, it helps fill in any gaps to support your health and your baby's development.
Don't worry! That's just vitamin B2 (riboflavin) at work. It's a water-soluble vitamin, so any excess is excreted, which can cause a bright yellow hue in your urine. It's completely normal.
DHA & EPA: These omega-3s are best taken separately in their pure form for optimal absorption.
Calcium: Including calcium can interfere with the absorption of other nutrients. We focus on vitamin D to help your body absorb calcium from food.
Iron: Not everyone needs extra iron. We recommend supplementing separately if a deficiency is diagnosed, as adding it to a multivitamin isn't always effective.
Calcium: Including calcium can interfere with the absorption of other nutrients. We focus on vitamin D to help your body absorb calcium from food.
Iron: Not everyone needs extra iron. We recommend supplementing separately if a deficiency is diagnosed, as adding it to a multivitamin isn't always effective.
It’s free, easy, and instantly rewarding- subscribe to our mailing list or make your first purchase and you’ll automatically become a member. Whether you’re ordering vitamins, following us on socials, or sharing feedback, the more you love moode, the more points you’ll earn. You can turn your points into perks by redeeming them at checkout.
Subscription FAQs
We keep it easy. Subscribe and we’ll deliver The Prenatal straight to your door (for free!) every 30 days, so you never run out. You’ll be charged automatically depending on your chosen frequency, and your order will be shipped within 48 business hours.
Log in to your account and navigate to 'My Subscriptions' to update your details. If you need assistance, feel free to email us at hello@wethemoode.com.
If you need to pause, cancel, or speed things up, just email us at hello@wethemoode.com and we’ll sort it. (Just give us 48 hours notice before your next order processes.)
Club Mother FAQs
Club Mother is moode’s loyalty program. It’s all about saying a giant thanks to our community who have been with us since the beginning of moode. And, of course, the new friends we’ve made along the way. Earn points every time you shop, share or show us some love, then turn them into rewards and discounts.
It’s easy. Just create an account or make your first purchase and you’ll automatically become a member. No long forms or fuss, you’re in the club from your very first order.
Nope, it’s totally free to join. Just sign up using your email and you’ll be in the club.
Log in to your moode account, check your points balance and redeem them at checkout for instant savings. If you’ve got enough points, your discount will appear like magic.
Once you reach a reward, you have 3 months to redeem it on a purchase before it expires. Even more reason to treat yourself, ASAP.