Talk to moode
We built moode with a small, dedicated team who read every message. Whether you've got a question about the formula, need help with a subscription, or want to work with us - you're in the right place. Have a scan of the FAQs first, they cover the most common questions. If not, we'll get back to you within 24–48 business hours.
Quick Questions
Orders ship within 48 business hours. Once dispatched you'll get a tracking email - check that first. If it's been longer than 5 business days without an update, email us.
Yes - it's designed to support you through every stage. Always read the label and follow the directions for use, and speak to your health practitioner if you have any concerns.
We currently ship across Australia and New Zealand only. If you want us in your country, let us know at hello@wethemoode.com.
Log in to your account, check your balance, and redeem to reveal your code for checkout.